Accessibility statement

We target WCAG 2.2 Level AA across the booking journey and treat accessibility defects as functional defects.

Last updated: 1 Jul 2026

What is covered

Keyboard access for autocomplete, the calendar, occupancy, filters, the map's list alternative, galleries, rate selection, payment and cancellation. Visible focus, logical order, landmarks, form labels, error association and live announcements for result, price and status changes.

Text scales to 200%, layouts reflow at narrow widths, status is never conveyed by colour alone and reduced motion is honoured.

Accessible rooms

Accessible rooms are matched from room-level data, never inferred from a room name. We do not present an accessible room as the headline offer unless you asked for one, and we never guarantee a specific feature that the confirmed rate does not include.

Feedback

If any part of this site prevents you from completing a booking, contact support and we will complete it with you and log the defect.

Cookies and your privacy

We use essential cookies to run the booking flow. Analytics and marketing cookies are optional and off until you accept.